User experience (UX) Research & design
interviews for Robinson college of business’ Digital Career Toolbox
Historical Challenges
First iteration of the toolbox lacked student feedback and perspective
Further perspective and human-centered design needed to provide students with resources to help them land jobs
Design Solutions
Scheduled and communicated ~30 student focus group sessions with undergraduate and graduate GSU students
Created on boarding materials for sessions including welcome emails and foundational information
Created interview questions, an interview tracking system and interview documentation
Conducted interviews over the span of one week
Collated and reported results to SMEs including a director of the Robinson College of Business
PrototypE of the Robinson College of business’ digital career toolbox.Historical Challenges
Historical Challenges
Visualizing the final product of a new version of the course which included new components and ideas for the team
Design Solutions
Prototyped toolkit pages using Miro to explain the new user experience to the team
Created page templates for the entire course to streamline the buildout process
Interviews for Georgia State university’s welcome module
Historical Challenges
Faculty reported students having difficulty navigating the LMS and getting organized for the start of each semester
Design team unaware of the planning and organizational needs of students
Design Solutions
Designed a “Welcome Module” to be deployed into each course at GSU that would help facilitate the start of each students’ semester
Interviewed 3 students pre and out design to inquire about their organizational and planning habits
Developed a series of interview questions and an interview focus group system
Analyzed and summarized results
Made design suggested and design-based changes based on results of interviews
empathy maps for georgia state instructors
Historical Challenges
Faculty needed to understand students’ challenges, motivations and goals by identifying experiences in the classroom
Design Solutions
Designed an empathy mapping activity for designers to compete with faculty
Encouraged faculty to consider what students are doing, seeing, thinking and feeling in the classroom for a more pointed perspective on their challenges, motivations and goals
User Personas for Harvard University’s Project Zero
Historical Challenges
Understanding how educators interacted with the current online educator forum and how Harvard’s online platform could better support educators’ needs
Design Solutions
Reviewed feedback from educators using the online educator forum
Categorized and presented the challenges that educators faced when using then forum
Created user personas to articulate educator needs to the team
Pitched solutions for each type of educator
Qualitative Research for Harvard University’s Project Zero
Historical Challenges
Understanding the needs of educators at the start of the COVID-19 pandemic
Translating the educators’ needs into actionable solutions
Design Solutions
Created an AirTable sheet (an interactive spreadsheet)
Reviewed education news site for articles with the following criteria:
within the week of 4/9 - 4/16
articles related to K-12 education as it related to COVID-19
articles related to higher education and COVID-19 that can inform OoEL
Listed basic details of ~75 articles in Airtable (Name, Source, Link, Theme)
Calculated the frequency of each theme
Listed the most frequent themes with information from those articles in Learning Landscapes
Listed discussion prompts which could potentially be used on the Educator Forum
navigating landscapes: an interactive experience and synthesis of learning landscapes during covid-19 for Harvard University’s Project Zero
Historical Challenges
Understanding the needs of educators at the start of the COVID-19 pandemic
Translating the educators’ needs into actionable solutions and an interactive experience
Design Solutions
Designed and prototyped an interactive Adobe XD app that allows educators to identify challenges one may face during COVID and a solution that they might follow
ACCT in CS for Harvard Graduate school of education
Historical Challenges
The integration of computer science into various disciplines in school
English language learners are left out of technology-based curricula due to linguistic barriers
English language educators may not have the training nor understanding of how to incorporate computer science, computer science themes, and technology to teach English language learners
Design Solutions
Designed a prototype of the user experience for an online course for English language professionals to acquire, create, connect and teach in computer science
Included of diverse characters that shift the computer science clubhouse narrative to more inclusive learners and learning experiences
Incorporated the use of Scratch from MIT as the basis for learning the basics of computer science and English language education
Added elements of social media to create a community of learning